Counselling Agreement

Overview

This page outlines how I work and what you can expect from counselling. It is designed to create clarity and ensure that our work together feels safe, respectful, and supportive.

Sessions

• Sessions last 50 minutes.
• We usually meet weekly at an agreed time.
• Sessions can take place in person in Hedge End, online (video), or by telephone.
• We can review the frequency of sessions at any time.

Fees & Payment

• Each session costs £50.
• Payment is made by bank transfer at least 24 hours before the session, unless we agree otherwise.

Cancellations

• Please give at least 24 hours’ notice if you need to cancel or reschedule.
• Sessions cancelled with less than 24 hours’ notice may be charged in full.

Confidentiality

What you share in counselling is confidential. The only exceptions are when:

• there is a serious risk of harm to you or someone else
• there are safeguarding concerns involving a child or vulnerable adult
• I am required by law to share information

Where possible, I will always discuss this with you first.

Supervision

I attend regular clinical supervision as part of ethical practice. Your work may be discussed in supervision, but identifying details are removed to protect your privacy.

Record Keeping

• I keep brief notes after each session to support safe and ethical practice.
• Notes are stored securely in line with UK data protection law and my Privacy Policy.

Communication

• Email is used for scheduling and practical arrangements only.
• I aim to respond within 1–2 working days.
• I do not use social media for therapeutic communication.
• If we see each other in public, I will not approach you to protect your confidentiality. You are welcome to acknowledge me if you choose.

Crisis Support

Counselling is not an emergency service. If you feel at immediate risk, please contact:

• Your GP
• NHS 111
• Emergency services (999)
• Samaritans (24/7)

Ending Therapy

You are free to end counselling at any time. If possible, I encourage a final session so we can reflect on our work and close the process thoughtfully.

Agreement

By attending sessions, you confirm that you understand and agree to the terms outlined above.